Fellow Atmos Vacuum Coffee Canister & Food Storage Container – 0.4 Liter Canister holds up to 6 oz of Coffee Beans – Airtight Food Storage Containers – Coffee Containers – 0.4 Liter – Matte Black

A delight, and great customer service
love this canister. And as you’ll see further down, I’ve come to love the company, whose customer service is astounding.I first heard of the Atmos when I saw it praised on YouTube by a marvelously thorough British coffee expert, James Hoffman. Who did wonder about paying $30 for a storage canister, but found it kept coffee fresher than any other option.I say that if you care about coffee — and maybe spent at least this much on a scale, and much more for a grinder — there’s no reason you wouldn’t want the Atmos. Which, on top of how well it works, is elegant, and a pleasure to use. After you close it, you twist the cap back and forth, until a button on top goes down, showing green from the space around it. This expels air from the inside, so your coffee sits in something approaching a vacuum.Then, when you want some coffee, you press a button on top, and air whooshes in. Now you can unscrew the top. And smell fresh coffee.Of course it won’t keep coffee fresh forever — nothing will — but it does a great job, And gives you confidence that it does, because it’s both elegant and solidly built, and because you feel the air going out as you twist (the twists keep feeling firmer), and because you can hear the air whooshing out.So, customer service! So many points for Fellow. When I bought this, it didn’t work. The seal wouldn’t stay sealed, for more than a few hours. When I told them about this, they replied the next day — on a weekend (!) — explaining what the problem was, and suggesting a fix.And then on their own initiative, they emailed two days later to ask if the fix had worked! It hadn’t, so they immediately sent me a new top for the thing , even sending email updates, as few smaller companies do, tracking the shipment and telling me when the item would arrive.The new top works. Happy customer.One note to anyone buying this, and a suggestion to the company. Expelling air from the thing can take as many as 30 twists. Nothing that comes in the box tells us that, so at first I thought the seal didn’t work at all. Maybe Fellow doesn’t want to scare us off, but still, since this is a fact about the canister (as they confirmed to me), we might as well be told. If anyone thinks 30 twists is too much for fresh coffee, that’s your choice. But I’m not bothered. I could even say I’m helping out with my coffee’s freshness, and getting a little morning exercise. 😊Highly recommended, especially for coffee obsessive. I also btw have Fellow’s Ode coffee grinder, a truly thoroughbred piece of gear.

Received two, both defective
I ordered one of these in late November 23, and by early February 24, the indicator seal was decompressing on its own after a day or two – the container was defective and wouldn’t hold a vacuum – its sole purpose. Initially, customer service said that they would have Fellow (the seller) contact me within 2 business days about a refund. I never heard from the seller, so I reached back out to Amazon.Although I was technically outside the Amazon 30-day return window, it’s absurd that a $40 vacuum seal container would stop holding a seal after only about two months. I contacted customer service, and although they didn’t have the option to issue a return directly, they suggested I purchase a second container and said I could reach out as soon as I received it for customer service to issue a “returnless refund,” functionally replacing the initial defective one for no cost.I received the second canister, which seemed to work…for almost two weeks. Then, I noticed that the vacuum indicator button remains depressed – indicating the canister is under an airtight seal – even when the lid is fully off. So, this second canister is also defective. And, since I technically already had a refund issued for this second “purchase,” I can’t return the second canister for a third canister (or for an additional refund).So now I am stuck with two defective canisters, having paid for one and wanting neither. Fellow products look lovely (with a price that reflects that keen design), but this item doesn’t work for the one thing it is supposed to do.Learn from my loss: don’t put yourself in my situation where you’re stuck with a piece of pretty junk you can’t return that stops working almost immediately after the Amazon return window closes.

Works well!

El producto funciona muy bien, es muy fácil de usar y la calidad de los materiales es excelente.

Helps coffee beans stay fresh. It’s a noticeable difference.