Comments on: BALMUDA The Brew | Automatic Pour Over Coffee Maker | Clear Brewing Method | Precise Temperature Regulation | Three Brewing Modes: Regular, Strong, Iced | Compact Design | US Version

By: Howard L. Lieber

Howard L. Lieber — Sun, 12 Jan 2025 13:31:10 +0000

A Good Coffee Maker After Some Initial Hiccups
I had read several glowing “professional” reviews regarding this product and was intrigued by the belief this would provide me with a better brew that my existing Moccamaster by Technivorm (KBGV Select 10-Cup Coffee Maker)–which I should point out is a fine coffeemaker. So I bought the Balmuda and gave it a try. First a couple things to note–unlike the Moccamaster it does not have heating element to keep brewed coffee warm for an extended period of time (therefore I bought a separate “hot plate” and used the Moccamaster glass carafe to warm the brewed coffee for an extended period of time). Next–the major issue I would alert potential buyers to has to do with filters. I could not find a paper filter that allowed the brewing water to rapidly sift through the coffee during the brewing process (there are only 5 filters included with the product when purchased). A major issue for me. Luckily I found on Amazon a metal, reusable filter (Kfomitial Upgraded Pour Over Coffee Filter, Coffee Dripper, Paperless Mesh Stainless Steel Coffee Filter, Reusable and Permanent Coffee Cone Dripper for Ovalware, Chemex and Other Carafes (Rose Gold) https://a.co/d/4Tjhsy0) and began using this instead of paper filters. This metal filter works very well for me and both eliminates the back up of brewing water and also still keeps the coffee grinds from entering the brewed coffee. With the foregoing in mind I will keep the product and continue to use it on a daily basis. The coffee does taste very good and after the foregoing tweaks I am good with the product–but not 5 stars good. The included product information is very light on details related to the filters. Balmuda could make things easier for customers in that regard.

By: jimofken

jimofken — Sun, 12 Jan 2025 13:31:09 +0000

Makes great coff
Simple and effective. No bells or whistles, just good coffee.

By: Tim Wagner

Tim Wagner — Sun, 12 Jan 2025 13:31:09 +0000

Limited capacity
Product has 2 cup capacity but makes fabulous coffee

By: MB

MB — Sun, 12 Jan 2025 13:31:09 +0000

Fantastic
In my search for the perfect coffee machine, i’ve been through several. Finally found this one which checks all the boxes. It’s compact, simple, consistent, easy to operate, easy to clean and looks like an art piece on the kitchen counter. Before i purchased, I did see 1 video which had dramatic ticktock music and steam surging out and thought that was all marketing. After the easy plug an play, it was like a show. The orange light goes on, the ticktocking is really the machine, like it’s talking to you. Then, the show continues as the steam really does surge, pause, surge… quite entertaining and feels suspenseful.If they made one that brewed 4 cups, I would have opted for that, but it’s so easy, to brew, I can make 2 pots wwith ease. Highly recommendOverall, I couldn’t be happier.

By: us

us — Sun, 12 Jan 2025 13:31:09 +0000

Love it!
Have been using it for about a month now and it brews a perfect cup of coffee every time! It also has this background ânoiseâ that it makes as it brews which creates a nice soothing sound. I have used several other coffee machines and for a simple black coffee this exceeds my expectations.

By: Brock Gibson

Brock Gibson — Sun, 12 Jan 2025 13:31:09 +0000

Great tasting pour over coffee
Very easy to use and as good pour over coffee as at expensive places. Price is pretty high but if you’re obsessed with coffee it’s worth it. Very high quality components and build. Cleaning is simple. Definitely recommend if you want excellent coffee and are ok to plunk down the elevated moneyfor this.

By: Derril B.

Derril B. — Sun, 12 Jan 2025 13:31:09 +0000

Warrantee not honored
I purchased my brew from Amazon last July. It worked perfectly for nearly 11 months. One morning I turned the unit on and all the lights started blinking and an alarm intermittently buzzed. I consulted the owners manual and it said that if this happens there is a fault inside the machine. I called the Balmuda service department phone number and it was answered by an automated voice that said that I should leave a message. I received a follow on call, but was not home when the call came. I called back repeatedly and left messages at their service number, but never received a call back. I submitted a request for service on their web site and received an email with a claim number. I also received repeated messages from Balmuda informing me that they had requested more information from me. I received no such message requesting additional information and informed them by email of that fact. I received another message requesting a video of the fault lights blinking. I sent the video 4 times after I kept getting no response from them. They did not answer any of my emails and would not call me back after they left the first message on my answer phone. My conclusion is that they are probably stalling until the warrantee expires in the middle of July, 2024. This is a high priced machine and I expected that they would honor their warrantee. The bottom line is that I paid hundreds of dollars for a machine that lasted 11 months. Buyer beware!

By: Amazon Customer

Amazon Customer — Sun, 12 Jan 2025 13:31:09 +0000

Perfect coffee, every time!
We love this coffee pot – it not only makes delicious coffee every time, it is aesthetically beautiful and not bulky. I have recommended it to many of my friends already. We also like the fact that it makes delicious coffee without having to mess with whole beans. (You can, we prefer not to) The only downside I can see is that it may not work well for a large family. It makes 2 cups of coffee with each cycle. That said, the coffee is so easy to make, its essentially perfect coffee on demand, all day long, without having to make a huge pot. Highly recommend!